smart-interactive
what is squawkbox?
Tailored for your industry, the SMART platform is Impact Data’s digital marketing solution for businesses of all sizes. From small family owned restaurants to large corporate organisations and franchises, the SMART platform enables cost effective communications via email, SMS and traditional post as well as provides you with multiple avenues of database growth.

SMART offers you a digital marketing toolset enabling you to quickly and easily send ad hoc email and extra long SMS to your customers. SMART also enables automatic responses to customers based on their interaction with your company, prompting them to reuse your service. From single automated communications through to complex POS integrated sequenced messages, SMART ensures your message is always Strategic, Measurable, Accurate, Relevant and timely.

Designed by marketers for marketers, the SMART product suite is now used by over 2,000 businesses in Australia and UK.

Screenshot of smart
Features

For small businesses:

  • Integrate with your POS for purchase triggered communications
  • Build function revenue and bookings
  • Build your own profitable database
  • Communicate with your customers regularly
  • Create your own promotions and action them immediately

For corporate and franchises:

  • Franchise toolkit – effortless and consistent marketing from head office and franchisees
  • Integrate with multiple site POS and Loyalty systems
  • Run SMS and online competitions as well as viral campaigns
  • Automate data capture and customer rewards